- Supported/Assisted Living care service.
- Personal Care
- Learning disabilities or autistic spectrum disorder for young adults and adults
- Respite Care
- Independent Living Training
- Mental health
Range of Support:
- Getting out of bed and dressing
- Undressing and going to bed
- All issues regarding to their tenancy including security and safety
- All Budgeting issues, including household bills, and claiming appropriate benefits
- Maintaining/developing family/community links and relationships
- Assistance with personal care
- Health promotion
- Support to attend appointments
- Community engagement
- Cleaning, laundry, or other domestic tasks
- Meal preparation
- Shopping and Cooking Sessions
- Sitting with or accompanying to health appointments/outings
- Supervision of medication and Medication Support
- Assisting you with your finances
- Night support
- 24-hour support where this is needed
- Support with all aspects personal care to promote the individual’s independence.
- support with domestic tasks, to ensure a good level of hygiene and safety is maintained.
- Each individual will be encouraged to have input to developing an individual person-centred plan and to personalize their living space.
Highcare Support Services Ltd, 130 Charlemont Road, E6 6HE, London
Call: 07306378079 – 07305851976 – 02085481199
Contract of Service
- On receipt of any care service with us we will provide you with a contract of service which clearly sets out details of the service we aim to provide you, the cost of your service and all the relevant information relating to our services.
- We will assess your needs with you and the relevant parties of your choice – we will provide you the information about your care and how much your package of care will cost.
- To organise an appointment to talk about your package of care, please contact our office and a member of staff will talk you through the process.
- If we are unable to provide you with the service you require, we will signpost you to the relevant parties that could guide and support you.
Promoting your Choices and Aspirations
- Empowering our service users to exercise their Civil Rights and increasing their awareness of their rights.
- Providing information in an accessible format that informs clearly how to complain or provide feedback on our services.
- Encouraging our service users to make full use of all services that represents the community they live in and promote integration.
- Supporting our service users to realise their dreams, aspirations, and abilities in all aspects of their lives by helping them to set outcome-based goals and helping them to achieve them.
- Supporting and encouraging our service users to take positive risks so their disability does not limit them and to maximise their potential.
- Promoting opportunities for service users to create and maintain relationships in and out of the local community.
- Promoting and respecting service users cultural, religious, dietary, gender, sexual orientation, political, beliefs and disabilities.