Our Services
- Supported/Assisted Living care service.
- Personal Care
- Learning disabilities or autistic spectrum disorder for young adults and adults
- Dementia
- Alzheimer’s
- Autism
- Convalescence
- Respite Care
- Independent Living Training
- Mental health
Range of Support:
We will support in areas that you struggle with and require help to promote your health and emotional wellbeing. These services may include the following but not limited to:
- Getting out of bed and dressing
- Undressing and going to bed
- Washing
- All issues regarding to their tenancy including security and safety
- All Budgeting issues, including household bills, and claiming appropriate benefits
- Maintaining/developing family/community links and relationships
- Assistance with personal care
- Health promotion
- Support to attend appointments
- Community engagement
- Cleaning, laundry, or other domestic tasks
- Meal preparation
- Shopping and Cooking Sessions
- Sitting with or accompanying to health appointments/outings
- Supervision of medication and Medication Support
- Assisting you with your finances
- Night support
- 24-hour support where this is needed
- Support with all aspects personal care to promote the individual’s independence.
- support with domestic tasks, to ensure a good level of hygiene and safety is maintained.
- Each individual will be encouraged to have input to developing an individual person-centred plan and to personalize their living space.
Contact us
Highcare Support Services Ltd, 130 Charlemont Road, E6 6HE, London
Call: 07306378079 – 07305851976 – 02085481199
Contract of Service
- On receipt of any care service with us we will provide you with a contract of service which clearly sets out details of the service we aim to provide you, the cost of your service and all the relevant information relating to our services.
- We will assess your needs with you and the relevant parties of your choice – we will provide you the information about your care and how much your package of care will cost.
- To organise an appointment to talk about your package of care, please contact our office and a member of staff will talk you through the process.
- If we are unable to provide you with the service you require, we will signpost you to the relevant parties that could guide and support you.
Promoting your Choices and Aspirations
We aim to support clients to make their own decisions in all aspects of their lives and ensuring that they remain at the centre of their care and support by:
- Empowering our service users to exercise their Civil Rights and increasing their awareness of their rights.
- Providing information in an accessible format that informs clearly how to complain or provide feedback on our services.
- Encouraging our service users to make full use of all services that represents the community they live in and promote integration.
- Supporting our service users to realise their dreams, aspirations, and abilities in all aspects of their lives by helping them to set outcome-based goals and helping them to achieve them.
- Supporting and encouraging our service users to take positive risks so their disability does not limit them and to maximise their potential.
- Promoting opportunities for service users to create and maintain relationships in and out of the local community.
- Promoting and respecting service users cultural, religious, dietary, gender, sexual orientation, political, beliefs and disabilities.